Return Policy
We want you to love your purchase. Because our items are handcrafted and often one-of-a-kind, please review our policy below.
Returns & Exchanges
- Items may be returned or exchanged within 14 days of purchase.
- Items must be in original, unworn condition with all tags attached.
- Sale items are final sale and cannot be returned or exchanged.
- Custom or made-to-order items are final sale.
How to Initiate a Return
- Contact us at info@babsboutique.com or call (915) 301-2000 to request a return.
- Include your order number and reason for the return.
- We'll provide instructions for returning the item.
Refunds
Once we receive and inspect the returned item, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We'll arrange a replacement or full refund at no additional cost.
Classes & Workshops
Registration fees for classes and workshops are non-refundable but may be transferred to another person or applied as credit toward a future class, subject to availability.
Questions about our return policy?
Contact us at info@babsboutique.com or visit us at 1221 N Cotton, Suite N1, El Paso, TX 79902.